About the Program
Literature
| Title | Author | Journal/Source | Year |
| Educating Seniors to be Safety Self-Advocates in Ambulatory Care | Nancy C. Elder, MD, et al. | Annual NPSF Patient Safety Congress | 2007 |
| Communicating Patient Care Information in Hospital Settings | Richard M. Frankel Ph.D. | Annual NPSF Patient Safety Congress | 2007 |
| Transparency: The Imperative of an Open and Honest Dialogue - The University of Michigan’s Malpractice Claims Experience | Richard C. Boothman | Annual NPSF Patient Safety Congress | 2007 |
| Safe Handoffs: Nurse Knowledge Exchange | Lisa Schilling, RN, MPH and Chris McCarthy, MPH, MBA | Annual NPSF Patient Safety Congress | 2007 |
| Improving Reliability of Health Care Delivery | Lisa Schilling, RN, MPH and Frank Federico, RPh | Annual NPSF Patient Safety Congress | 2007 |
| Lessons from Health Care from Industry for Creating High Reliability Organizations | Aileen Killen, RN, PhD, CNOR; Steven Spear, DBA, MS MS and Frederic Stell | Annual NPSF Patient Safety Congress | 2007 |
| Leadership Strategies for Improved Patient Safety: NASA after Columbia and Lessons for Heallthcare |
Thomas R. Krause, Ph.D. and Sharon S. Dunn, RN, BSN, MAS | Annual NPSF Patient Safety Congress | 2007 |
| The Why and How of Dealing with “Special” Colleagues: Discouraging Disruptive Behavior | Gerald B. Hickson, MD and James W. Pichert, PhD | Annual NPSF Patient Safety Congress | 2007 |
| Mistake-Proofing the Design of Health Care Processes | prepared by John Grout, PhD | Agency for Healthcare Research and Quality (AHRQ) | 2007 |
| The Common Good: Mixing Clinicians & Human Factors Experts, A Researcher’s Perspective | Jane Carthey, PhD | ||
| Medical Device Design | John W. Gosbee, MD, MS | Mayo Clinic’s Human Factors in Healthcare Conference | 2006 |
| Enhancing Safety Through Teamwork and Communication: Adapting CRM from Aviation to Medicine | Robert L. Helmreich, PhD. FRAeS | Mayo Clinic’s Human Factors in Healthcare Conference | 2006 |
| Intensive care unit safety incidents for medical versus surgical patients: A prospective multicenter study | David J. Sinopoli MPH, MBA, et al. | Journal of Critical Care | 2007 |
| Bringing It All Together | Dennis S. O’Leary, M.D., President, JCAHO | ||
| The Role of Human Factors in Medical Simulation and Patient Safety + Errors | Mark W. Scerbo, Ph. D. | ||
| System Safety and Error Management | Scott A. Shappell, Ph.D | ||
| Searching for High Reliability in Healthcare | Anthony W. Stanson, M.D. | 2006 | |
| Changing the safety culture through the medical curriculum | Prathibha Varkey, MD, MPH | QI Curriculum Director, Mayo Medical School | |
| The End Of The Beginning: Patient Safety Five Years After ‘To Err Is Human’ | Robert M. Wachter | Health Affairs | 2004 |
| Why is Communication and Teamwork so critical to the Healthcare Industry? | Allan Frankel MD & Michael Leonard MD | Kaiser Permanente | 2003 |
| Wrong site procedure example | Achieving Safe and Reliable Healthcare |

